Privacy Policy

Effective Date: [Insert Date]

Welcome to Electric Ekka Service. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Billing and Payment Information
• Service Address / Location

b) Non-Personal Information

• Device Information
• App Usage Data
• IP Address
• Cookies and Tracking Technologies

2. How We Use Your Information

• To provide and manage electric vehicle services
• To process payments and bookings
• To improve app functionality and customer experience
• To send service updates and notifications
• To comply with legal obligations

3. Location Data

Our application may collect real-time location data to provide accurate service bookings, technician dispatch, and route optimization. You can disable location services in your device settings.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service technicians and partners
• Payment processing providers
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request data portability

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the application with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Electric Ekka Service
Email: support@electricekka.com
Phone: +91-XXXXXXXXXX
Address: [Insert Company Address]